Terms of Service

These terms are between you and Raz Fridman, trading as Trenamo. "Trenamo" and "we" mean that operator.

The service is the coaching workspace at https://trenamo.com. Write to support@trenamo.com.

Trenamo lets an independent coach keep clients, groups, sessions, attendance, optional packages with a fixed number of sessions, and amounts due. It is a record you keep.

It does not collect money from your clients, it does not issue invoices and it does not give tax, legal or medical advice. An amount you type is your note of what a client owes you. The client never pays through Trenamo.

You open an account with an email and a password, or with Google when that button is shown. The workspace is created after the email is confirmed. Signing up does not ask for a card.

You are responsible for the account and for having the right to store the client data you enter. Do not use the service to break the law.

No card is required to start.

The first 500 workspaces that are verified receive a trial of two calendar months, counted in UTC from the moment the workspace is created. The time of day stays the same, and the day is brought back to the last day of the target month when that month is shorter. A workspace created on 31 December ends that trial on the last day of February.

Every workspace after those 500 receives a trial of 14 days, which means 14 periods of 24 hours from the same moment.

Opening an account and not confirming the email does not take one of the 500 places.

When the trial ends, full use continues for 7 days. After those 7 days the workspace is read-only. You can still sign in, download and subscribe. The intention is to keep an unpaid read-only workspace for 90 days. Removing it at the end of those 90 days is not built.

A paid checkout opens when the trial ends, not before. During the trial the price can be shown. No card is taken early, so the free period is not cut short by a charge.

The subscription is sold by Lemon Squeezy, which is the merchant of record. Lemon Squeezy charges the card, handles the tax on that sale and is the seller named on the card statement. Trenamo does not store the card number.

The published prices are USD 4.99 for a month, or USD 40 for a year.

The price list inside the application holds both plans: USD 4.99 a month and USD 40 a year. The Subscription screen offers the plan you choose. A payment page opens only when that plan is enabled for this environment and the payment provider is configured. Nothing is charged before then.

The amount charged is in US dollars. Tax is included where the store applies it. A figure in another currency, if one is shown, is an estimate checked by hand. It is not the amount charged.

A later price applies to a new checkout. A subscription that is already running keeps the price it started at, until a separate change with notice is actually built. That change does not exist yet.

When a subscription exists, the subscription screen opens Lemon Squeezy's own page, where you can cancel, start again or update the card. The link is fetched at that moment and is not stored.

Cancellation takes effect at the end of the period already paid. Use continues until that paid-through time, and the subscription does not renew. Choosing to cancel does not add a further 7 days.

If a renewal payment fails, full use continues for 7 days from the first confirmed failure of that invoice. Another failure does not make those 7 days longer.

A refund, a chargeback or a hold puts the subscription on hold. Writing stops while it is reviewed. The coaching record is not deleted by that hold.

Lemon Squeezy, as merchant of record, is who processes a refund. Trenamo has not set a refund window of its own.

Do not try to open another coach's workspace, and do not attack or probe the service. There is no file upload. Do not treat the product as a medical record, a safeguarding system or bookkeeping software.

The service is offered as it stands. Paid checkout stays off until a Lemon Squeezy store is connected. The screen then says that paid subscriptions are not switched on and that nothing was charged. No uptime figure is promised.

As far as the law allows, Trenamo is not liable for lost profit, for records you could have downloaded and did not, or for indirect loss. Liability for the service over a period of 12 months is limited to the subscription fees you paid for that workspace during those 12 months. If you paid nothing, the limit is USD 40.

Nothing in these terms limits liability for fraud, for death or personal injury caused by negligence, or for anything else that the law says cannot be limited. If you are a consumer in the EU, the mandatory protections of your country of residence still apply.

The privacy policy describes what is stored, who else handles it, and how to download it or ask for deletion. It sits beside these terms.

A change will be posted on this page with a new date.

Email: support@trenamo.com

Website: https://trenamo.com